Employee empowerment is a strategic approach which seeks to give the employees skills and knowledge to identify quality problems and address them. This implies that the supermarkets encourage employees to actively participate in problem-solving where identifying problems is not discouraged through reprimanding (Kiran, 2016). Additionally, employees should be offered incentives for identifying problems in addition to opportunities to make decisions relating to quality in the supermarket internal processes. Further, the supermarket employees should be offered comprehensive training in the use of quality measuring tools and equipment. The empowered employee also play a crucial in improving the quality of service delivery to the customers.
员工授权是一种战略方法，旨在为员工提供技能和知识，以识别质量问题并加以解决。这意味着超市鼓励员工积极参与解决问题，而不是通过谴责来阻止识别问题（Kiran，2016）。此外，除了有机会在超市内部流程中做出与质量相关的决策外，还应为员工提供识别问题的激励。此外，应向超市员工提供使用质量测量工具和设备的全面培训。授权员工在提高向客户提供的服务质量方面也起着至关重要的作用。
A corporate culture of continuous improvement represents another principle in the promotion of internal compliance to quality management. This implies that despite the good quality standards and performance attained by the supermarket in its internal operations, there need for dynamism. The supermarket’s chain management should focus on inculcating a culture of continuous improvement among its personnel and in the delivery of quality products and services to consumers (Goetsch & Davis, 2014). Further, continued improvement may be attained by encouraging a culture of learning and solving problems.
持续改进的企业文化是促进质量管理内部合规的另一个原则。这意味着，尽管超市在其内部运营中达到了良好的质量标准和绩效，但仍需要活力。超市连锁经营应注重在员工中灌输持续改进的文化，并向消费者提供优质产品和服务（Goetsch&Davis，2014）。此外，可以通过鼓励学习和解决问题的文化来实现持续改进。
In the context of a team approach, internal compliance is effectively realized in an environment of cooperation and collaboration. As a result, teams play an instrumental role in the realization of quality management through sharing ideas on how to address the problem of quality. Employees within the supermarket chain share concerns relating to the quality of products and services based on personal experiences at work (Aquilani, Silvestri, Ruggieri & Gatti, 2017). Consequently, teamwork allows employees to work closely with management in identifying quality issues and brainstorming to develop a range of ideas for solving the problems (Kiran, 2016). This forms of collaborative strategies promote internal compliance due to the perceived involvement of employees in decision making.
在团队方法的背景下，内部合规性在合作与协作的环境中有效实现。因此，团队通过分享如何解决质量问题的想法，在实现质量管理方面发挥着重要作用。超市连锁店内的员工根据个人工作经验对产品和服务的质量表示担忧（Aquilani、Silvestri、Ruggieri&Gatti，2017）。因此，团队合作使员工能够与管理层密切合作，识别质量问题并进行头脑风暴，以形成一系列解决问题的想法（Kiran，2016）。这种形式的合作战略促进了内部合规性，因为员工在决策过程中的参与是可以感知的。
Quality control represents a range of measures aimed at ensuring that the range of products and services offered meets the highest quality standards. In promoting internal compliance with regards to quality management, ensuring quality control remain one of the key initiatives that should be ensured (Weckenmann, Akkasoglu & Werner, 2016). As a result, putting in place quality control measurements such as; standard procedures for handling, transportation, packaging and displaying of products within the supermarket chain guarantees quality is maintained at both the inventory and individual product level. Through ensuring that employees consistently maintain the standards, quality management may be guaranteed within the context of the supermarket chain.
质量控制是一系列旨在确保所提供的产品和服务符合更高质量标准的措施。在促进内部质量管理合规方面，确保质量控制仍然是应确保的关键举措之一（Weckenmann、Akkasoglu&Werner，2016）。因此，实施质量控制措施，如：；超市连锁店内产品搬运、运输、包装和展示的标准程序保证了库存和单个产品的质量。通过确保员工始终保持标准，可以在连锁超市的范围内保证质量管理。