Identify and critically examine five principles and practices of Human Resource Management that can be applied by Friendly Banker Financial Services for enhanced organisational efficiency and effectiveness. (2 Marks each, a total of 10 Marks)
1.确定并严格审查友好银行家金融服务公司可应用的五项人力资源管理原则和实践，以提高组织效率和效力。（每个2分，共10分）
One of the principles of HRM that can be applied to Friendly Banker Financial Services is equity. This principle involves promoting justice at the place of work in collaboration with employment practices to address injustices and unfairness that employees experience at work (Aquinas, 2009). With this in mind, one of the ways that this principle can be applied to this bank is through implementing policies that promote inclusivity, particular when making decisions that concerned the company and employees. For example, at the moment, whereas the company wants to introduce new products, its employees are not aware of it, and will only know about the new product when it is introduced in the company meeting. Such scenarios can be avoided through embrace equity as a HRM principle.
人力资源管理的原则之一，可以应用于友好的银行家金融服务是公平。这一原则涉及促进工作场所的公正，并与就业实践合作，以解决员工在工作中遇到的不公正和不公平现象（Aquinas，2009年）。考虑到这一点，这一原则适用于本行的方法之一是实施促进包容性的政策，特别是在做出涉及公司和员工的决策时。例如，目前，虽然公司想要推出新产品，但其员工并不知道，只有在公司会议上介绍新产品时才会知道。这种情况可以通过将公平作为人力资源管理原则来避免。
Similarly, embracing reasonableness can help improve the efficiency and performance levels of this bank. This involves adopting sensible conduct that is founded on sound judgement (Aquinas, 2009). For example, through reasonableness, it is clear the company needs to increase the number of its employees at the branch where Chris is a manager. In addition to this principle, this bank needs to implement policies that support the principle of transparency. In this case, the company needs to improve accessibility to information by both its management and employees and act in a truthful way. For instance, the employees of this bank need to be transparent with the challenges they go through, rather than keeping quiet and failing to ask questions during its sales meetings.
同样，接受合理性有助于提高本行的效率和绩效水平。这包括采取基于合理判断的明智行为（Aquinas，2009）。例如，通过合理，公司显然需要增加克里斯担任经理的分公司的员工人数。除此之外，本行还需要实施支持透明度原则的政策。在这种情况下，公司需要提高管理层和员工对信息的可访问性，并以诚实的方式行事。例如，这家银行的员工需要对他们所面临的挑战保持透明，而不是在销售会议上保持沉默和不提问。
With regard to practices, the company needs to HR planning and staffing practices, thus ensuring that it is able to anticipate and address different HR needs that arises (DeCenzo, Robbins & Verhulst, 2016). This will help it avoid situations such as the current ones where one of its branch in a busy market is understaffed, thus affecting its ability to function efficiently and effectively. Similarly, another practice that this bank needs to adopt is training and development of its workforce (DeCenzo, Robbins & Verhulst, 2016). Notably, the labour market and the work environment are rapidly changing. Therefore, there is a need to equip employees with critical knowledge and skills that enable them to perform their work effectively and efficiently, thus avoiding scenarios witnessed in this bank where the number of transactions with errors is on the rise.
在实践方面，公司需要了解人力资源规划和人员配备实践，从而确保能够预测和解决出现的不同人力资源需求（Decento，Robbins&Verhulst，2016）。这将有助于它避免出现诸如当前这样的情况，即它在繁忙市场中的一个分支机构人手不足，从而影响其高效运作的能力。同样，该银行需要采用的另一种做法是员工培训和发展（Decento，Robbins&Verhulst，2016）。值得注意的是，劳动力市场和工作环境正在迅速变化。因此，需要为员工提供关键知识和技能，使他们能够有效地开展工作，从而避免在本行出现错误交易数量不断增加的情况。