Executive summary 执行摘要
Gaining an understanding on an organisation’s environment, and developing and implementing strategies to address the challenges that arise thereof is a necessary ingredient that helps organisations achieve their success. The findings in this study reveal that technology is among the critical dimension of the general environment that has a significant impact on Luxottica. In particular, the changing technology has created a platform for this company to redefine its approach in the way it serves its customers. Apart from technology, Luxottica is also impacted by regulators, who are a critical dimension of this company’s specific environment. This study found out that regulators determine how this company operates and in one particular case, delayed its processing of merging with a French company, Essilor, for 20 months. Apart from the specific and the general environment, the findings also indicate that Luxottica employs an active approach to ethics and corporate social responsibility. This company has integrated ethical and social responsibility practice in its organisational culture. This is unlike some organisations that perceive social responsibility as a demand imposed upon them by the society in which they operate. Lastly, this study established that Luxottica has established a flexible culture that not only supports diversity but also integrates fun in this company’s working environment.
了解组织的环境，制定和实施战略以应对由此产生的挑战，是帮助组织取得成功的必要因素。这项研究的结果表明，技术是对陆逊梯卡产生重大影响的一般环境的关键因素之一。特别是，不断变化的技术为这家公司创造了一个平台，以重新定义其服务客户的方式。除了技术之外，陆逊梯卡还受到监管机构的影响，监管机构是该公司特定环境的一个关键方面。这项研究发现，监管机构决定了这家公司的运营方式，在一个特殊的案例中，将其与法国公司Essilor合并的过程推迟了20个月。除了特定和一般环境外，研究结果还表明，陆逊梯卡在道德和企业社会责任方面采取了积极的方法。该公司已将道德和社会责任实践融入其组织文化。这与一些将社会责任视为其经营所在社会强加给他们的要求的组织不同。最后，本研究确定，陆逊梯卡建立了一种灵活的文化，不仅支持多样性，而且将乐趣融入公司的工作环境。
Table of contents 目录
EXECUTIVE SUMMARY 执行摘要
INTRODUCTION 导言
GENERAL ENVIRONMENT OF LUXOTTICA 陆逊梯卡的一般环境
SPECIFIC ENVIRONMENT OF LUXOTTICA 陆逊梯卡的特殊环境
LUXOTTICA: ETHICS AND CORPORATE SOCIAL RESPONSIBILITY (CSR) 陆逊梯卡：道德与企业社会责任（CSR）
CULTURE OF AN ORGANISATION: LUXOTTICA 组织文化：陆逊梯卡
CONCLUSION 结论
REFERENCE LIST 参考清单
Introduction 介绍
The organisational environment is one of the factors that have a significant influence on the operations and as such, the performance of businesses and organisations. Researchers and scholars observe that for an organisation to be successful, it needs to understand its environment and as such, develop appropriate strategies to deal with it (Robbins et al. 2016, p. 33). Organisations have both general and specific environments, which impacts their operations in different dimensions. This paper will first explore the general environment and identify a specific dimension of this environment that has an impact on Luxottica. The paper will then examine the specific environment of this company, and identify the dimension of a specific environment that has had an impact on it in 2017 and 2018. The third section of the paper will consider the ethical and corporate social responsibility dimensions of Luxottica, while the last section will consider its organisational culture.
组织环境是对运营以及企业和组织绩效有重大影响的因素之一。研究人员和学者观察到，一个组织要想成功，就需要了解其环境，并因此制定适当的战略来应对它（Robbins等人，2016年，第33页）。组织既有一般的环境，也有特殊的环境，这会在不同方面影响其运作。本文将首先探讨一般环境，并确定该环境中对陆逊梯卡有影响的特定方面。然后，本文将考察该公司的特定环境，并确定在2017年和2018年对其产生影响的特定环境的维度。本文的第三部分将考虑LuxoTIC的伦理和企业社会责任维度，而最后一节将考虑其组织文化。