Introduction 介绍
The success of businesses and organisations across the globe depends heavily on the recruitment, selection, training and retention of high quality talents. In this case, whereas identifying and recruitment of quality talent is instrumental in laying a foundation for the success of the business or organisation in question, there is a need to go beyond this stage and implement measures to ensure enhanced management of such talent, thus ensuring retention not only in the short run but also in the long run. This is necessary considering the fact that quality talent plays an instrumental role in defining the competitiveness, innovativeness and the quality of service delivery of businesses and organisations. Speaking from this point of view, this paper considers the relationship between the management of ABC Ltd and its employees. The first section of this paper will examine how ABC Ltd can integrate the concepts of psychological contract in the management its employees. The second section of section with communication approaches that can help this company improve communication between the management and the employees, while the third section will evaluate the importance of conducting appraisals and rewarding employee performance on a regular basis. The paper will conclude by highlighting a number of recommendations that ABC Ltd needs to put in place to enhance its relationship with its emplyees.
全球企业和组织的成功在很大程度上取决于高素质人才的招聘、选拔、培训和保留。在这种情况下，虽然鉴定和招聘质量人才有助于为所涉企业或组织的成功打下基础，但有必要超越这一阶段，并采取措施确保对这些人才的加强管理。因此，不仅在短期内，而且在长期内，都能确保保留。考虑到高质量人才在定义企业和组织的竞争力、创新性和服务质量方面发挥着重要作用，这是必要的。从这个角度出发，本文考虑了ABC有限公司管理层与员工之间的关系。本文的部分将探讨ABC有限公司如何将心理契约的概念整合到员工管理中。第二部分介绍了可以帮助本公司改善管理层和员工之间沟通的沟通方法，第三部分将评估定期进行评估和奖励员工绩效的重要性。本文最后将重点介绍ABC有限公司需要实施的一些建议，以加强其与员工的关系。
Integrating psychological contract in ABC Ltd ABC公司心理契约的整合
The ability of ABC Ltd to effectively function and as such, stand out in the market as a leading manufacture of air conditioning systems depends heavily on its ability to address the grievances that its employees have raised with regard to their workplace environment. One of the ways that this company can address such grievances is through integrating the concepts of psychological contract in its management of employees. In reference to Cullinane and Dundon (2006), psychological contract is founded on the reciprocal mutual relationship between employees and their employers. This is affirmed by Guest and Conway (2002) who observe that psychological contract involves a two-way exchange of promises and obligations between employees and their employers. Moreover, it is necessary to affirm that successful implementation of a psychological contract within a firm is based on mutual respect and trust, and can only thrive when the employer seeks to build a relationship with the employees. Importantly, there are a number of approaches that ABC Ltd adopt to integrate psychological contract in the management of its employees.
ABC有限公司作为空调系统的领先制造商，能否有效运作并在市场上脱颖而出，在很大程度上取决于其解决员工对其工作环境提出的不满的能力。该公司解决此类不满的方法之一是将心理契约的概念融入员工管理中。参考Cullinane和Dundon（2006），心理契约建立在雇员与其雇主之间的互惠关系之上。Guest和Conway（2002）证实了这一点，他们观察到心理契约涉及雇员与其雇主之间的承诺和义务的双向交换。此外，有必要确认，在企业内成功实施心理契约是基于相互尊重和信任的，只有当雇主寻求与员工建立关系时，心理契约才能茁壮成长。重要的是，ABC有限公司采用了多种方法将心理契约整合到员工管理中。