Table of Contents 目录
EXECUTIVE SUMMARY 摘要
1.0 PROBLEM IDENTIFICATION AND ANALYSIS 问题识别与分析
1.1 FAILURE TO USE SCIENTIFIC MANAGEMENT PRINCIPLES 未能运用科学的管理原则
1.2 POOR CONTROL OF PROCESSES AT TITANOYA MOTORS 泰坦诺亚汽车公司的流程控制不力
2.0 RECOMMENDATIONS 建议
2.1 IMPROVE UTILIZATION OF SCIENTIFIC MANAGEMENT: RECOMMENDATIONS 改进科学管理的利用：建议
2.1.1 Implementation of consistent, efficient and effective work processes 实施一致、高效和有效的工作流程
2.1.2 Establishment of recruitment and training processes 招聘和培训流程的建立
2.2 IMPROVING CONTROLLING PROCESSES AT TITANOYA MOTORS: RECOMMENDATIONS 改进 TITANOYA MOTORS 的控制流程：建议
2.2.1 Continuous evaluation of its actual performance 对其实际绩效的持续评估
2.2.2 Improve its internal communication 加强内部沟通
3.0 IMPLEMENTATION 实施
4.0 REFERENCES 参考文献
1.0 Problem Identification and Analysis 问题识别与分析
This report will address the failure of a joint venture company, Titanoya Motors, to effectively utilize scientific management in its manufacturing plant in Thailand leading to inefficiency. The second problem this report will address is poor controlling in this company resulting in its inability to utilize controlling principles to ensure consistent performance.
本报告将解决合资公司 Titanoya Motors 未能在其泰国制造工厂中有效利用科学管理导致效率低下的问题。本报告将解决的第二个问题是该公司的控制不力，导致其无法利用控制原则来确保一致的业绩。
1.1 Failure to use scientific management principles 没有运用科学的管理原则
Scientific management is the approach to management through the analysis and synthesizing of workflows with the aim of improving efficiency (Kanigel, 2005). This management theory has four principles namely the adoption of efficient work methods and standardization of jobs, scientific approach to recruitment of employees, enhanced work environment and incentives to motivate employees, and division of labor and collaboration (Robbins, Bergman & Coulter, 2018). Despite the existence of scientific management approach to managing different processes in organizations, it is clear that the management of Titanoya Motors is not employing this approach in its management processes.
科学管理是通过分析和综合工作流以提高效率的管理方法（Kanigel，2005）。这种管理理论有四个原则，即采用高效的工作方法和标准化的工作、科学的招聘方法、改善工作环境和激励员工的激励措施、分工协作（Robbins, Bergman & Coulter, 2018）。尽管存在管理组织中不同流程的科学管理方法，但很明显，泰坦诺雅汽车的管理层并未在其管理流程中采用这种方法。
According to Taylor’s employee recruitment principle, for firms to promote effectiveness and efficiency in their operations, they need to find and recruit the best talent, and then enhance this talent further through training (Bagad, 2008). While this is the case, Titanoya Motors lacks an effective system to recruit and train its employees. In other words, this company has been violating Frederick W. Taylor’s with respect to using scientific methods to recruit and train employees on the best and efficient ways to accomplish their tasks. Therefore, if Titanoya Motors does not improve the management of its employees and processes, it is likely to experience deteriorating performance and quality levels, which could lead to the closure of its Thai manufacturing plant.
根据泰勒的员工招聘原则，企业要提高运营效率和效率，就需要寻找和招聘更的人才，然后通过培训进一步提升这些人才（Bagad，2008）。虽然情况如此，但 Titanoya Motors 缺乏一个有效的系统来招聘和培训员工。换句话说，这家公司在使用科学方法招聘和培训员工以更佳和最有效的方式完成任务方面违反了 Frederick W. Taylor 的做法。因此，如果 Titanoya Motors 不改进其员工和流程的管理，则其性能和质量水平可能会下降，这可能导致其泰国制造工厂关闭。